Provider
What the program is
Backpain Secret provides online educational movement content and follow-along exercise videos. The program is not medical care, diagnosis, physiotherapy, or a personalised treatment plan. Individual experiences and results vary. If you have new, severe, unexplained, or worsening symptoms, consult a qualified health professional before exercising. Stop any movement that causes pain or feels unsafe.
Purchase and access
The current course price and currency are shown on the relevant checkout page. The course is a one-time digital purchase. Access and course materials are provided as described at checkout. Payment is processed by the provider shown during checkout. Please use a working email address so course access and service messages can reach you.
30-day refund policy
If you are not satisfied with the Backpain Secret program, you may request a full refund within 30 days of purchase by emailing richard@backpainsecret.com and including the email address used at checkout. Eligible refunds are processed through the original payment method. Course access ends when a refund is issued.
Use of course materials
Your purchase is for your personal use. You may not copy, publish, distribute, resell, or share course videos, downloads, or other materials without written permission. Intellectual property rights remain with their respective owners.
Website use and availability
Please use the website lawfully and do not interfere with its security or operation. We may update content or make changes to the website and course. We make reasonable efforts to keep the service available but cannot guarantee uninterrupted access.
Applicable law
Swiss law applies, subject to any mandatory consumer protections that apply to you under the law of your place of residence.
Contact
For questions about these terms or your purchase, email richard@backpainsecret.com.